Brandy Melville Australia Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.4
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Customer Service4.6
- Return Policy4.3
- Good Value4.6
- Shipping & Delivery5.0
Recent Customer Reviews (12)
Laura Mahler
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Van Buren Benson
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Russell Ryzaev
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Edward Parsons
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Mae Burchfield
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James Avendano
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Mathias Mehler
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David Urner
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Summer Davey
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Niklas Eichel
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Brandy Melville Australia Pricing
Intimates & Pajamas
$23 - $31
Tops
$25 - $43
Dresses
$36 - $65
Sweaters & Sweatshirts
$28 - $43
Jeans & Pants
$65 - $65
Brandy Melville Australia Pros & Cons
Pros
1
Cute and trendy clothing: Brandy Melville offers fashionable and stylish clothing items, including intimates, pajamas, sweaters, and tops.
2
Free shipping: Orders over $150 qualify for free shipping, making it a cost-effective option for bulk purchases.
3
Variety of products: The website features a wide range of clothing items, including graphic tees, sweatpants, and accessories like jewelry and bags.
CONS
1
Poor customer service: Many customers have reported negative experiences with the customer service team, citing issues with returns, refunds, and general assistance.
2
Size inclusivity issues: Brandy Melville is criticized for its limited size range, primarily offering sizes small and extra small, which can be alienating for customers who do not fit these sizes.
3
Delivery issues: There have been complaints about missing packages and issues with FedEx, the shipping company used by Brandy Melville, which can lead to frustration and financial loss.
4
High price level: Consumers have noted that the prices of Brandy Melville products are high, which may not be justified by the quality of service provided.
Brandy Melville Australia Features and Benefits
Features
Cute and trendy clothing
Brandy Melville offers fashionable and stylish clothing items, including intimates, pajamas, sweaters, and tops.
Free shipping
Orders over $150 qualify for free shipping, making it a cost-effective option for bulk purchases.
Variety of products
The website features a wide range of clothing items, including graphic tees, sweatpants, and accessories like jewelry and bags.
Order Tracking
Customers receive an email with tracking information once their order ships. They can also log into their account to check the status of their order.
Return Policy
Customers can initiate returns by contacting customer service with their order number and the items being returned. Refunds are credited back to the original method of payment.
Product Range
Offers a variety of clothing items including tops, bottoms, dresses, sweaters, and more. Specific collections include intimates, pajamas, graphics tees, and sweatpants.
Customer Service
Customers can contact customer service via phone (1800 571 898), email ([email protected]), or online chat.
Fabric Information
Many products are made from high-quality fabrics such as 100% cotton, 96% cotton with 4% elastane, and 100% linen.
Payment and Checkout
Customers can review their selections, delete items, and proceed to checkout. They can also create an account to save their information for future purchases.
Sales and Promotions
Free shipping is available for orders over $40 during Black Friday and Cyber Monday (BFCM) sales.